Documentation
Installation Problems
Resolve common Windows installation and first-start problems without changing school schedule data.
Checks
- Confirm the installer came from the official Campus Bell download page.
- Run Setup with Windows administrator permission.
- If SmartScreen appears, verify the exact filename and official download source before continuing; the current installer is not publisher-signed.
- Restart Windows when Setup recommends it so the server, watchdog, tray, and audio host start in the intended order.
- Open Campus Bell from its installed shortcut and run Support Diagnostics from Settings if startup still fails.
Expected Result
The local Admin interface opens and the Dashboard reports server status.
Get Help
Send the Windows version, Campus Bell version, installer filename, exact error, and Support ID through the support request.